With Offices across the UK, our National Accounts department offers our customers with Multiple locations a centralised resource, ensuring the service offered is the same across each location.
Our dedicated Team based in Needwood, Staffordshire, comprises of Key Account Managers, Administrators, and Centralised Resourcer’ s, who are there to offer support to our Branch Network and UK Support Managers to supply our clients in the logistics, warehousing, and production sectors.
We have contracts with major UK and Global organisations that need to both grow and reduce their workforce at certain times of the year depending on seasonal and retail peaks, new projects, and of course, dependent on productivity. With Clients moving or opening up new sites across the country, we can ensure that the recruitment process will be as simple as possible, giving them one less thing to worry about, as we ensure they get the same level of service they have become used to. If you would like to talk to us regarding your requirements, please call us on 0345 591 1533 or email us at firstname.lastname@example.org
Our aims are simple:
Build Strong relationships with customers: Our Key account managers work hard to develop close, long-lasting relationships with our clients. This, in turn, helps us to understand our client’s needs and processes, enabling us to offer specific, strategic benefits that strengthen the relationship and increase the support we can offer.
Provide a single point of contact, Our key account managers have strong leadership skills that allow them to engage with key team members within our branch network and Support Hubs, which enables us to oversee client matters efficiently.
Increase customer satisfaction: Our Key Account Managers have years of experience within the recruitment industry. They work closely with all departments, ensuring the needs of our customers are met, for example, responding to customers quickly, targeted marketing campaigns, and handling invoice queries.
Mutual Growth and Return on Investment: Our Key account managers know how to give our clients and the company high growth rates and returns over the long term, instead of decisions just based on price. Our Key Account Managers understand our key customer’s needs and our own business’s capabilities, in regard to what we can do to help our clients succeed. Key account managers have regular communication with our key clients so we can tailor our services to ensure they are on track to achieving the goals for both companies.
Create long-term customer value: The focus of our Key Account team is to build a strong relationship with their customers, giving clients the confidence that someone truly understands what their requirements are. Our Key Account Managers focus on the maintenance of the account along with a personalised experience of the services the business offers to devise long-term strategies that will create long-term partnerships.
Our Key Account customers want a business partner. They don’t just want a supplier; they want someone who understands their business well enough to add value to it and help them grow.